Terms of service
Terms of Service
These Terms of Service govern your use of brets.com and any purchases made through our website.
By using this website or placing an order with us, you agree to these Terms of Service. Please read them carefully before making a purchase.
1. About Us
This website is operated by:
Bret’s Corporation ltd
Unit 1G, Tewin Court
Welwyn Garden City
AL71AU
United Kingdom
Email: sales@brets.com
2. Using Our Website
You may use our website for lawful purposes only.
You must not misuse the website, attempt to interfere with its operation, introduce malicious software, or use it in any way that may damage the website or prevent others from using it.
We may update, suspend or withdraw parts of the website from time to time.
3. Product Information
We aim to ensure that all product descriptions, images, prices and other information shown on our website are accurate.
However, colours, packaging and product appearance may vary slightly from images shown on screen.
We may update product formulations, packaging, specifications or availability from time to time where appropriate.
4. Orders
When you place an order, you are making an offer to purchase the products in your basket.
Your order is not accepted until we confirm acceptance of the order.
We reserve the right to refuse or cancel an order where necessary, including where:
- a product is unavailable
- there is an obvious pricing or description error
- payment cannot be authorised
- we reasonably suspect fraud or misuse
- we are unable to deliver to the address provided
If we cancel an order after payment has been taken, we will refund the amount paid.
5. Prices and Payment
Prices shown on our website are in pounds sterling unless stated otherwise.
Where applicable, prices include VAT.
Delivery charges will be shown before you complete your purchase.
We may change our prices at any time, but changes will not affect orders that have already been accepted.
Payment must be made using one of the payment methods made available at checkout.
6. Delivery
We aim to dispatch and deliver orders within the estimated times shown on our website.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.
Please ensure that the delivery address you provide is complete and accurate.
Risk in the products passes to you when the goods are delivered to you or to a person identified by you to receive them.
7. Returns and Refunds
Returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy.
Nothing in these Terms affects your statutory rights as a consumer.
8. Personal Care Products
Bret’s products are personal care products.
For hygiene and health protection reasons, certain sealed products may not be eligible for return once opened or unsealed, except where the product is faulty, damaged or incorrectly supplied.
Please refer to our Returns & Refunds Policy for full details.
9. Subscriptions and Recurring Purchases
Where we offer subscriptions or recurring purchase options, the frequency, price and relevant terms will be displayed before you complete your purchase.
You may cancel future recurring orders in accordance with our Purchase Options Cancellation Policy.
Cancelling a subscription does not automatically cancel an order that has already been processed.
10. Promotions and Discount Codes
Promotional offers and discount codes may be subject to additional conditions.
Unless stated otherwise:
- promotions cannot be exchanged for cash
- discount codes cannot be combined
- promotions may be withdrawn or amended at any time
- certain products may be excluded
Any specific promotional terms shown with an offer will also apply.
11. Intellectual Property
All content on brets.com, including the Bret’s name, logos, branding, text, graphics, photographs, product designs and other website content, is owned by us or used with permission.
You may not copy, reproduce, distribute or commercially exploit our content without our prior written permission.
12. Reviews and User Content
If you submit a review, photograph, comment or other content to us, you confirm that you have the right to submit it and that it does not infringe the rights of any other person.
We may use genuine customer reviews and content for marketing purposes where permitted by law and where appropriate consent has been obtained.
We reserve the right to remove content that is unlawful, abusive, misleading or otherwise inappropriate.
13. Our Liability
We do not exclude or limit liability where it would be unlawful to do so.
Nothing in these Terms excludes or limits liability for:
- death or personal injury caused by negligence
- fraud or fraudulent misrepresentation
- breach of your statutory consumer rights
- any other liability that cannot legally be excluded
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when a contract was formed or for business losses suffered by consumers.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that your personal information will be processed as described in that policy.
15. Third-Party Services
Our website may contain links to third-party websites or use services provided by third parties.
We are not responsible for the content, availability or practices of third-party websites or services that we do not control.
16. Changes to These Terms
We may update these Terms of Service from time to time.
The version in force at the time you place an order will apply to that purchase.
17. Governing Law
These Terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the UK or another country, you may also benefit from mandatory consumer protections that apply where you live.
Nothing in these Terms limits any rights you may have under applicable consumer law.
18. Contact Us
If you have any questions about these Terms of Service, please contact us:
Bret’s
Unit 1G, Tewin Court
Welwyn Garden City
[ADD POSTCODE]
United Kingdom
Email: sales@brets.com